SuppBrain

AI-Powered Customer Support

Automate support.
Delight every customer.

AI agent that handles customer conversations for you. Answers from your knowledge base, recommends products, and books appointments — 24/7, in any language.

14-day free trial

Suppbrain AI

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How it works

From signup to live support in three steps.

1

Add your knowledge

Upload docs, PDFs, or paste text. The AI uses your content to answer customers accurately.

2

Add the chat widget

Embed the chat widget on your site. All conversations appear in one inbox.

3

Let the AI work (or take over)

The AI replies 24/7. When needed, pause and reply yourself from the same dashboard.

Everything you need to support customers

One place for knowledge, conversations, products, and insights.

Knowledge base

Add docs, PDFs, or paste text. RAG-powered answers from your content.

AI agent

Replies 24/7. Create tickets, escalate to humans, tag customers, schedule follow-ups.

Unified inbox

All conversations in one place. Human takeover anytime.

Analytics

Resolution rate, escalations, top questions, and message volume.

Product catalog

Add products with images and details. The AI recommends the right items to customers.

Customers (CRM)

See who messaged you. Profiles and history in one list.

Calendar & bookings

Sync Google Calendar. The AI can schedule, reschedule, or cancel bookings for customers.

Workspaces & team

Multi-tenant workspaces. Invite members and set roles.

CRM Pipeline in action

Drag leads across stages. AI converts conversations into leads automatically.

New2
S

Trail Runner Pro inquiry

Somchai K.

฿2,400
N

Bulk order — 50 pairs

Nattaya P.

฿48,000
In Progress2
D

Marathon collection

David L.

฿8,900
P

Corporate gift set

Priya M.

฿15,000
Won1
A

Custom shoe design

Arun T.

฿6,200
Lost0
Built for SMEsMulti-tenant workspacesStripe billing & team rolesSecure, scalable stack

Simple pricing

One plan. One workspace. Cancel anytime.

$14.00 per month

1 workspace, all features included.

Start with a 14-day free trial.

  • Knowledge base & AI agent
  • Unified inbox with chat widget
  • Products, customers, analytics
  • Calendar, team & workspaces
Start for free today!

Frequently asked questions

What is SuppBrain?

SuppBrain is an AI customer support platform for SMEs. It provides a knowledge base, AI agent, unified inbox, product catalog, CRM, analytics, calendar bookings, and team management — so you can automate and scale support.

How does the AI support agent work?

SuppBrain uses your knowledge base and product catalog to answer customer questions automatically. The AI agent responds, creates tickets, escalates to humans, tags customers, recommends products, and schedules bookings. Human agents can take over anytime via the inbox.

Which channels are supported?

Currently the chat widget is available for your website. Social channels such as Facebook Messenger, LINE, and Instagram are coming soon — all managed from one unified inbox.

Can the AI recommend products and manage bookings?

Yes. Add products with images and details in the dashboard; the AI recommends the right items. Connect Google Calendar and the AI can check availability, schedule, reschedule, or cancel bookings — all through natural conversation.

AI-powered customer support

Ready to scale support?

Create your account and start chatting with customers in minutes.